1. Who we are and what this covers
LumaPlots Studios LLC is responsible for personal information it handles for the LumaPlots short-drama Mini in TikTok and these policy pages. This policy explains that handling and how to contact us about it.
The Mini is separate from our standalone watching website and merchandise store. We do not automatically combine Mini accounts, viewing records or favourites with those products. TikTok processes information for its own platform under its own privacy policy.
Service status: these pages are published before the Mini launches. The descriptions of Mini features below apply only when those features are enabled and you use them. Visiting a policy page does not sign you in to the Mini or create a viewing profile.
2. Information and purposes
| Information | When and why |
|---|---|
| Page and connection information IP address, browser or device information, requested URL, request time and delivery or security errors. | Hosting and delivery providers receive technical information when serving these pages or Mini content. It supports delivery, troubleshooting and protection against abuse. |
| Mini sign-in information An app-specific TikTok identifier, authorization result and session information. | When TikTok authorization is used, to establish a Mini session and associate enabled features with the correct viewer. We do not ask for your TikTok password. Profile details are not assumed to be available; any additional permission must be explained when requested. |
| Viewing and saved-item information Series and episode identifiers, playback position, saved titles and related timestamps. | Only where the corresponding feature is enabled, to resume playback and display your saved items. These records are not posted publicly by LumaPlots. |
| Playback and diagnostic information Playback events, errors, app or SDK version and basic device or network information. | When using the player, to deliver video, resolve faults and maintain service reliability. We do not use these policy pages for advertising tracking. |
| Support correspondence Your email address, message, relevant account or episode identifier and information you choose to provide. | When you email us, to answer questions, investigate reports, verify a request and handle privacy matters. Please do not send passwords, payment-card details or unnecessary identity documents. |
We do not require precise location, contacts, camera or microphone access for the initial viewing service. We are not introducing purchases, subscriptions, targeted advertising or marketing email sign-ups in the initial pilot. If a later feature needs materially different information, we will explain it before collection and obtain consent where required.
3. Consent and choices
We explain relevant processing at the point it matters, including any platform permission request. Reading these pages does not by itself provide consent to optional tracking or new uses of your information.
You may decline optional permissions and contact us to withdraw consent, subject to legal restrictions. We will explain the effect on the relevant feature; for example, deleting a viewing record means that record can no longer be used to resume playback. Necessary connection information is still processed when a server delivers a page or video.
4. Providers and disclosures
We use providers for hosting, video delivery, security and email support. They may receive information needed to perform those functions. For enabled Mini playback, TikTok-designated media and player services may also receive connection and playback information. We require appropriate limits and safeguards for providers processing information on our behalf.
TikTok operates the surrounding app, authorization system and platform services. Its processing is explained in the privacy policy available in your TikTok settings. A request to LumaPlots does not delete your TikTok account or information independently controlled by TikTok.
We do not sell your personal information. We may disclose limited information when legally required, to protect people or the Service from abuse, or to establish or defend legal claims. If a business transfer affects your information, we will provide notice and protections required by law.
5. International processing
LumaPlots Studios LLC is a United States company, and authorized members of our operations and development team work in mainland China. Information needed to provide support, maintain the service or investigate an issue may be accessed by authorized staff in mainland China. We do not promise that information stays in Canada.
The planned Mini architecture uses application infrastructure in the United States and media services in Malaysia. Those are deployment plans, not a statement that production services have already been provisioned. We will verify the actual providers, storage locations and access arrangements before activating production collection and update this notice where needed.
Hosting, content-delivery and email providers can process technical or support information outside your country. Information processed abroad may be subject to that jurisdiction’s laws and lawful access by its authorities. We remain responsible for information handled on our behalf and use appropriate contractual, organizational and technical safeguards.
6. Browser storage and these pages
These policy pages have no advertising pixels, analytics scripts, account sign-in or contact form. We have not added cookies or local storage to them. Hosting and network infrastructure may still handle connection records or security mechanisms needed to deliver the pages.
The Mini may use session or device storage for features such as keeping a session, saving a setting or remembering playback. Clearing device storage may remove locally saved settings, but does not automatically delete server-held information. Contact us for a request covering information held by LumaPlots.
7. Retention and security
We retain information only for as long as needed for the stated purpose, including applicable legal, security and dispute-resolution requirements. Support correspondence is kept while the matter is being handled and for any necessary follow-up. Viewing and saved-item records are retained to provide those features until they are removed, no longer needed, or subject to an applicable deletion request. Diagnostic records should be kept only as long as necessary to investigate faults and protect the service.
When information is no longer needed, we delete or de-identify it. Deletion from backup copies may occur through the backup expiry cycle; copies retained for recovery are not to be used as active viewing records. If a legal obligation requires continued retention, we limit use accordingly and explain relevant limits in response to a request.
We use safeguards appropriate to the information, including encrypted connections and access limited to authorized personnel and providers. No online service can guarantee absolute security. Production retention periods and safeguards must be implemented before the related Mini features are enabled.
8. Access, correction and deletion requests
You may contact us to ask what personal information we hold about your Mini use, request access or correction, request deletion, withdraw consent, or raise a privacy concern. Available rights and exceptions depend on applicable law.
Email jkl38557631@gmail.com with “LumaPlots Minis — Privacy Request” in the subject. Describe the request and provide only the information reasonably needed to identify your Mini record. We may ask for proportionate verification to protect you; do not send a TikTok password or verification code.
We will respond within the period required by applicable law and explain any lawful refusal, extension or retention exception. If your request concerns only information held by TikTok, we will explain that distinction. You may also complain to the privacy authority for your jurisdiction, including the Office of the Privacy Commissioner of Canada.
9. Younger viewers
The Service is not directed to children below TikTok’s minimum age for their region. Viewers must also meet any higher age restriction displayed for a title or the Service. We do not seek personal information from children who cannot lawfully use the Service. If you believe such information has been provided, contact us so we can investigate and take appropriate action.
10. Updates and privacy contact
We will update this policy when relevant practices change. Material changes will be brought to your attention through appropriate notice, and we will request consent where required before a new use of your information.
Privacy contact — LumaPlots Studios LLC
jkl38557631@gmail.com
This contact handles privacy matters relating to the Mini. Please identify “LumaPlots Minis” in your message to distinguish it from our other products.